TERMS AND CONDITIONS OF SALE
Placing an Order
We will periodically send you offers via text message to your mobile device to purchase certain merchandise (each an “Offer”). You place an Order by responding “Yes” to the Offer. When you respond “Yes,” you automatically purchase the last Offer you received. You agree to accept responsibility for all Orders and other activities that occur through your mobile device to ReplyYes. You may also place an Order with ReplyYes via other methods, such as through our customer service representatives.
Before you can place your first Order, you will need to provide your credit card information through a secure payment provider (e.g. Stripe). When you place Orders by responding “Yes,” you authorize us to charge that credit card for amount due for the item ordered. If you wish to change your payment information, you may text us, and we will send you a link to update the information.
Shipping Terms and Policies
We endeavor to ship all Orders for in stock items within 2 business days, and standard delivery generally takes between 7-10 business days once the Order has shipped. However, shipping and delivery times may vary, and you should allow 3-4 weeks for delivery from time of Order. All shipping charges are the responsibility of the customer. Shipping charges will be listed in the Offer and will be included in the amount charged to your credit card.
No Back Orders
Receipt of a confirmation from ReplyYes is not a guarantee of availability. If for some reason an item on your Order is unavailable, we will notify you and cancel your Order. We do not back order items.
You may cancel your Order by replying CANCEL within 1 hour of purchase. After that, your order is in process, and you may not cancel an Order. We reserve the right to cancel your Order at any time prior to shipment, and if we do so, we will promptly notify you by text.
Return and Exchange Policies
We will gladly accept any defective or incorrect merchandise for return and replacement provided that the request for return is made to ReplyYes within sixty (60) days of purchase and the defective or incorrect merchandise is accompanied by the original packaging and a copy of the packing slip. If for some reason the defective merchandise cannot be replaced, you will receive a full refund. Unless otherwise noted at the time of purchase, you may return unopened and undamaged items in the original condition they were received, for any reason, within thirty (30) days of purchase, and we will issue you a credit in the amount of the returned item. We will issue you a pre-paid label for return postage, but we will not reimburse you for the initial shipping cost.
Product Availability and Pricing
ReplyYes may revise or discontinue products at any time without prior notice to customers, and products may become unavailable to customers even after an Order is placed and confirmed. All prices will be as listed in the Offer. Prices are subject to change without notice.
Product Descriptions; Pricing; Errors
ReplyYes attempts to be as accurate as possible. However, we do not warrant that product descriptions, photographs, pricing or other content of this site is accurate, complete, reliable, current, or error-free. In addition, all weights and size dimensions are approximate. If a product offered by ReplyYes is not as described or pictured, your sole remedy is to return it in unused condition for a refund. In the event of an error in pricing, we reserve the right to correct such error and charge the correct price or cancel the Order, and your sole remedy in the event of such error is to cancel your Order.
Who We Sell To
ReplyYes only sells products to adults. If you are under 18, you may use our Site only with involvement of a parent or guardian. By subscribing to the Service, you are representing and warranting that you are 18 or over. ReplyYes reserves the right to refuse service, terminate accounts, remove or edit content, or cancel Orders in its sole discretion.
ANY WARRANTY ON THIRD PARTY PRODUCTS PURCHASED THROUGH THIS SITE ARE PROVIDED BY THE ORIGINAL MANUFACTURER ONLY AND NOT BY REPLYYES. REPLYYES ITSELF MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCTS SOLD ON THIS SITE.
Limitation of Liability
REPLYYES WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. TO THE FULL EXTENT PERMITTED BY LAW, REPLYYES’S LIABILITY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID FOR THE PURCHASE OF PRODUCTS FROM THIS SITE.
Governing Law; Venue
These Sale Terms and your purchase of products from ReplyYes though this Site shall be governed by and construed in accordance with the laws of the State of Washington, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Sales Terms or your purchase of products shall be filed only in the state and federal courts located in King County, Washington and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Site Terms.